The rental agreement is the contract between "the Host" and the person making the online booking, also referred to as “the Guest", who must be over 18 years of age and is responsible for all other guests in their rental group. No contract shall exist until the Host has received an online booking together with the correct initial payment. “The Property” is also referred to as Mickey’s Hideout or the villa in this document.
The total rental cost (initial payment plus final payment) is due 14 days prior to the Guest's check-in date. For reservations made less than 14 days prior to check-in date, full payment of the total rental cost is due upon booking.
If the final payment has not been remitted by the Guest and received by the Host 14 days prior to the Guest's check-in date, then the Host reserves the right to cancel the reservation without refund of initial payment and the contract becomes null and void.
The credit card used for the initial and final payments must have an expiration date at least 2 months after the Guest’s check-out date.
The Host accepts Visa, Master Card, or American Express credit card payments.
Guests who cancel at least 14 days before check-in will get back 100% of the amount they've paid for their stay at Mickey’s Hideout (minus a $15 administrative fee). If cancellation is made between 7 and 14 days before check-in, 50% is refunded. Within 7 days of check-in, no refund is available. It is the Guest’s responsibility to pursue measures such as “cancel for any reason” travel insurance to protect their travel investment. It is also the responsibility of the Guest to be aware of possible travel restrictions or closures that could impede their stay. The Host is not responsible for any refunds or reimbursement beyond what is outlined in this agreement. These cancellation/refund terms apply only to direct bookings with the Host.
The Host reserves the right to cancel a reservation at any time for any reason. Upon such cancellation by the Host, the Guest is entitled to a full refund of monies already paid toward the rental.
Cancellation requests must be submitted by the Guest to the Host directly.
Early check-out, regardless of the reason does not entitle the Guest to a refund.
The Host reserves the sole right to waive payment of monies owed according to the Rental Agreement.
If through no fault of the Host, the Host is unable to provide the Guest with the property as agreed, the Host will refund the Guest for the full amount paid.
We ask that you treat our villa, Mickey’s Hideout, with respect and consider it as your home away from home. We ask that you remain considerate of the neighbours.
The Guest who has made the booking is responsible for the conduct of all those using or occupying the villa and/or its grounds throughout the duration of their stay.
Only the Guest and those staying with the Guest (as listed on the rental voucher) are permitted to stay on the property, to a maximum of 10 guests.
Mickey's Hideout may not be sublet, shared or assigned.
Mickey’s Hideout is for private use by the Guest and those accompanying the Guest as permitted by this rental agreement. The villa is not to be used for public or commercial events or parties.
Failure to Vacate
The rental period begins at 4 PM (local time) on the check-in day and terminates at 10 AM (local time) on the check-out day. Early check-in or late check-out is not permitted without express permission of the Property Manager (Excellent Vacation Homes) or Host. If a Guest does not check-out by the required time and has not contacted the Property Manager or Host to obtain permission to do so, the Guest will incur additional charges which may include but are not limited to, an additional night rental, cost to put incoming scheduled guests into alternative accommodations, any costs incurred due to lawsuits resulting from scheduled guest not being able to gain access to Mickey's Hideout as scheduled, and/or additional cleaning charges. Failure to vacate is also considered breach of contract. If required, law enforcement will intervene and remove the Guest from the premises.
Cleaning, Maintenance, and Entry
Mickey’s Hideout is professionally cleaned and inspected before and after each rental to ensure that Guests have a comfortable stay. No cleaning service is provided during a Guest's stay unless additional cleaning service is requested and paid for by the Guests.
Maintenance of the villa and its appliances during a Guest’s stay is provided by calling the Property Management Company.
The Host reserves the right of entry at any time by a representative of the Host or authorized service personnel. The Guest will be notified prior to any necessary entry to the villa unless entry is required due to emergency for the safety of the villa's occupants or to prevent damage to the villa.
Guests understand that exterior maintenance such as lawn care, pool maintenance, and garbage pick-up may occur during their stay.
Mickey's Hideout is a self-catering villa and has an initial supply of consumables (for example garbage/trash bags, toilet rolls, paper towel, soap, dish soap, laundry detergent, fabric softener). Once these have been used, it is the responsibility of the Guest to replenish these items during their stay.
Mickey’s Hideout is inspected before and after each rental. The Guest agrees to notify the Property Manager or Host of any damage to the rental property. If the Guest arrives at Mickey’s Hideout and notices damage to the property, they should contact the Property Manager or Host immediately to avoid being held responsible.
All Guests are liable for all damage and/or loss to the villa caused by them or as a result of their negligence.
Any damage to Mickey’s Hideout will result in loss charges incurred by the Guest, will be charged to their credit card on file. An administrative fee will also apply. Normal "wear and tear", as deemed by the Host or Property Manager, resulting from normal use of the property and items on, or contained within the property, is not considered damage.
Tampering with the equipment (such as pool or HVAC equipment) or services on the property is not permitted. Any tampering requiring a service call to repair or correct will be billed to the Guest.
If Guests experience difficulty with any equipment or services, please contact the Property Manager or Host.
Changing the furniture arrangement and/or moving of electronic equipment is strictly prohibited. Guests will be billed for damages and/or relocation.
When Guests are not in the villa and upon final check-out, guests must close and lock all windows and doors.
The permanent removal of anything from Mickey’s Hideout without the permission of the Property Manager or Host is considered theft. The Guest is responsible for any items removed from or lost. The villa has two locked closets in the garage/games room. These closets are for the Host and the Property Manager only. Any attempt to open or break into these closets is considered theft and/or vandalism and will be treated as such.
No Smoking (of any kind)
Smoking is not permitted inside the villa or within the pool enclosure. If evidence (smell, etc.) of smoking is discovered, the Guest will be charged for removal of the smoke smell from the property. Our cleaning staff specifically checks for smoke smell after each group of guests.
If any Guest, or person in the villa during a Guest’s stay, is noticed smoking or found to have been smoking in the villa or within the pool enclosure, the Guests may be asked to vacate the villa immediately and without refund of any kind.
There are NO PETS ALLOWED in Mickey's Hideout. If you bring or allow an animal or pet into Mickey's Hideout, you will be required to vacate the villa, without a refund, and will be responsible for any damages and/or cleaning required.
Guests are responsible to abide by all federal, state and local laws during their stay. The Guest assumes full responsibility for any internet activity at the house during their stay including the use of restricted websites and restricted materials.
State Law requires gas BBQ rentals to remain outside of the pool enclosure.
The Host and their agents are not liable for death, personal injury, sickness, accidental delay or loss of luggage or personal effects or any misadventure which may occur while renting Mickey’s Hideout. Guests must be vigilant in and around the pool and spa area and are responsible for children. Use of the pool and spa is at the renter's own risk. Guests are responsible for taking safety precautions.
The Host and their agents are not liable for a Guest’s personal safety during their vacation. It is strongly recommended that Guests purchase appropriate insurance.
The Host is not responsible for any items left at the Mickey’s Hideout during or after your stay. Please have a responsible adult check the entire villa prior to check-out. The Hosts and their agents are not responsible for any losses or theft during the Guest’s stay.
Breach of Rental Agreement
Any breach of the rental agreement/terms and conditions or of rules/guidelines provided in the Welcome Information Package (via email prior to check-in) constitutes breach of contract thus rendering the rental agreement null/void and requiring the Guests to vacate Mickey's Hideout. If this occurs, Guests will not receive any refund. Enforcement is at the discretion of the Host.
All descriptions of Mickey’s Hideout, the amenities, and all other information given on the website and other sites where the Host advertised are made in good faith and the Host and their agents are not liable for error and/or omission. Amenities available in the villa can change from time to time and are not guaranteed. Guests are responsible for confirming the availability of particular amenities prior to their stay. Guests are also responsible to ensure items used in the villa are examined prior to use for their own safety.
Should you have any concerns with Mickey’s Hideout during your stay, please contact the Property Manager or Host. We will do our best to assist and rectify the matter as soon as it is practically possible. We cannot resolve a problem for you unless we are notified of it at the time.