We had stayed at this house four years ago and loved it. However, this is our first time back at the house since the new owners took possession. We found it to be exceptionally clean - upgraded kitchen with granite counter tops and stainless steel appliances. Washrooms in all bedrooms renovated and excellent choice of paint colors throughout. Pool enclosure was new therefore no insects etc and also had safety netting around the pool for young children. The trees outside of the closure while giving privacy also let you enjoy the sun. The only thing we had to purchase was food everything else was supplied. This house was very easy to keep clean and tidy even though we had six adults and two children. I am an exceptionally clean - neat person and I would highly recommend this home for a family vacation. Looking forward to either visiting again in 2018 or definitely 2019 Thank you for trusting us with your home we definitely enjoyed

Owner Response

Catherine - Thank you so much for your thoughtful words! So happy to hear that you and your family enjoyed your vacation. Our goal for Mickey’s Hideout is to provide a home away from home for our guests as well as for our family. We are so happy to hear that you were pleased with the upgrades! It is an ongoing process so be sure to keep coming back to see what else we have done! Privacy and cleanliness are also very important to us. Privacy is why we chose a villa with no rear neighbours and added the landscaping. We must give credit for the cleanliness to our wonderful property management team at Excellent Vacation Homes. We continue to work with them, through feedback from our guests and from our own visits, to ensure our high standards are maintained. It is great to hear that you are happy with their work! It is truly a team effort! We are grateful to have wonderful guests like you stay at our villa and we look forward to welcoming you and your family back again soon - maybe 2018 and 2019 :) - Sabena

This home is much larger and spacious than the pictures show...pleasantly surprised ! The pool is beautiful and nice shade with Fan in lanai area Each Bedroom has it's own PRIVATE Bathroom! Very spacious, beautiful and comfortable Extra Pillows, linens, blankets, towels, beach towels - very thoughtful and accomodating! Rent while it is available as I'm sure it goes quickly Easy and quick access to all the parks & ESPN Great price for all the above ...Kids LOVED the Pool & the Bench seating at kitchen table :) Thank you for all your great communications and accommodations Sabena!

Owner Response

Dear Susan - thank you so much for your kind words and for taking the time to share your thoughts! Our goal is to provide an excellent experience for our guests throughout the process. So happy to hear that you were pleased with our communication! I totally agree that no matter how great the pictures are, they do not do our villa justice! You have to experience Mickey's Hideout yourself to get the full experience! We hope to welcome you and your family again as our guests at Mickey's Hideout! - Sabena

Enjoyed our stay, villa was very clean and well maintained; close proximity to Disney and only 25 minutes to Universal. Recycling was a little bit of a hassle since you had to take the items to a dumpster yourself. Overall great experience

Owner Response

Dear Jay, Thank you so much for taking the time to share your thoughts with us. So glad to hear that you had a great stay at our villa! Our family does our best to care of our environment and promoting recycling in our villa is important to us. So, I appreciate when guests take the time to recycle! I understand and share your concern about curb side recycling not currently being offered in Windsor Hills. When we chose Windsor Hills, we were happy that recycling was at least offered :) I will raise the concern with the Community Association again with hopes that the service will be offered in the future in order to make the experience of our guests even better! We hope to welcome you again soon as our guests at Mickey’s Hideout. - Sabena

We loved this place. Really well maintained, beautiful decor and well equipped. Pool area was lovely and everything was spotlessly clean. Sabena was great during the booking process, very responsive to queries and always helpful. We had a couple of very minir issues on arrival about which I emailed the management company. Within 30 minutes I had a reply and someone at the villa sorting out the problem. Brilliant service. Would highly recommend!

Owner Response

Catherine - thank you so much for your thoughtful words! Lovely to hear that you enjoyed your stay at our upgraded villa. Our goal is to provide our guests with a clean, beautiful, comfortable home away from home so they can enjoy their vacation. A key part of the enjoying your vacation experience is also great customer service. I am happy to hear that you were pleased with the booking process and your interactions with our management company. It is truly a team effort! We look forward to having you as our guests again soon at Mickey's Hideout! - Sabena

This home is wonderful. Upgrades and modern throughout. Very clean and well maintained. The kitchen and living areas are larger than the photos indicate. Beds, mattress and linens were top notch. Very close proximity to Disney. Absolutely perfect for a party of 6-8. Just an absolute joy to stay here and if/when we return to Disney in the future, will absolutely stay here.

Owner Response

Dear Michael - thank you so much for taking the time to provide feedback about your stay! The comfort and experience of our guests is very important to us. We have and will continue to upgrade the villa so our guests can truly enjoy this home away from home. Our local team at Excellent Vacation Homes does an "excellent" job maintaining our high standards for the villa. We hope to see you again soon! - Sabena

We had a wonderful experience at Mickey's Hideout in Windsor Hills for our Disney family vacation during late September 2016. You'll coordinate directly with the owner, Sabena, right up through check-in and we found her to be communicative and accommodating. I encourage anybody who is interested to contact her for a quote. After looking at the property's page on VRBO and checking out it's Facebook page, I was pleased to find out from Sabena that it was so reasonably priced. The villa is a clean, single level home that is well stocked with linens, bath and beach towels, and quality appliances. The Disney Parks are between 10 and 25 minutes away by car, and, since the community is off of Route 192, it is convenient to gas, groceries, and restaurants. We found Windsor Hills to be refreshing as a gated community with clean amenities and a friendly and helpful staff. Sabena's local management company sent our arrival and departure details to us in a timely manner and, when we reported some smeared grease from the door hinges on the back of one of the bedroom doors, they handled what we considered to be a very minor issue with attention and expediency. I recommend with confidence! We would definitely stay here again!

Owner Response

Lisa – so happy to hear you and your family had a wonderful time at Mickey’s Hideout! Thank you for your kind words and your confidence! A relaxing, stress free vacation is what we want for our guests. Customer service is an extremely important part of that experience and is definitely a team effort. Our local representatives at Excellent Vacation Homes are fabulous and I’m glad you were able to see their exceptional customer service! We look forward to welcoming you and your family again soon at Mickey’s Hideout! -- Sabena

This was an amazing house. It is more expensive than a hotel, but a hotel is not a home. I would recommend this house to anyone who is traveling to Florida

Owner Response

Dear Andrew, Thank you so much for taking the time to write a review! I also appreciated the feedback you emailed me after your stay. It was wonderful to hear that our villa's quality was superior to other villas rented by your extended family in Windsor Hills. We work hard to make the villa "perfect" (as you said) for our guests. We also strive to provide exceptional customer service so I was happy to hear that you were pleased with the ease of the entire rental process. We look forward to having you again as our guests - Sabena.

I cannot say enough good things about our vacation to Disney. This property is one of the main reasons our trip was so awesome. Mickey’s Hideout is a beautiful, clean home that is so close to all the fun. One of the best features is the pool and was a big hit for all! You actually can see the fireworks from Magic Kingdom while you are poolside!! This home was fully equipped to meet all of our needs. We ate dinner in several nights and the kitchen was stocked with everything we needed. The bathrooms had enough towels and there was even enough beach towels to meet our needs. Sabena made the whole renting process easy and was very responsive to our needs. We are already planning our next trip to Mickey’s Hideout and recommend this home to everyone!!

Owner Response

Melissa - wonderful to hear that you had a great Disney vacation and that Mickey's Hideout made it awesome!! Our goal is to make Mickey's Hideout a luxurious home away from home for our guests. It is important to us that your entire experience, from inquiry to the booking process to your stay, are relaxing and stress free so we love to hear when we are exceeding our guests' expectations. Thank you for your kind words and for taking the time to share your experiences with future guests. We look forward to having you as our guests again at Mickey's Hideout! - Sabena

Great villa on a very nice condo! The villa is very clean and organized. It has everything needed for a nice vacation. There is a very nice pool where we can see the condo gardens. A very great place to have a wine and relax. The is also a snooker table inside house too with a couple of kid's games and toys. The parking is very practical and is located in front of the house. Sabena (the owner) is very attentive and helped us in everything we needed. Recommend!

Owner Response

Dear Marcio. We are so happy that you enjoyed your stay at Mickey’s Hideout! We are honored to have guests from all around the world choose Mickey’s Hideout as their home away from home and we hope you will stay with us again on you next trip to the US! Windsor Hills Resort is beautiful and having no rear neighbors is a definite perk to our location! I’m glad you enjoyed using the pool table and the board games. I hope your kids tried the air hockey table as well! My job is to make your booking process and stay as enjoyable as possible so I appreciate the feedback that my customer service level is exceeding expectations. Thank you again! - Sabena

We had a wonderful time staying at this property over Easter 2016. Sabena was very helpful and efficient leading up to our stay and answered all my queries quickly. She was also extremely organised, for instance she registered the drivers of our vehicle at the Windsor Hills Gatehouse beforehand which meant we could very easily and swiftly deal with the security team on arrival. (The guard told us only about 1% of owners go to the trouble of pre-registering their guests). The villa is immaculate, clearly recently renovated and huge. There were 6 of us so we had plenty of space and didn't need to use the sofabed. Clearly a lot of thought has gone into what you will need for your stay. Lots of bath towels, flannels in each bathroom and a huge pile of pool towels. The washer and dryer came in handy. The beds are beautifully made-up (there is spare linen, pillows etc.) and extremely comfortable. My husband usually has a bad back in the morning but he said the mattress was just brilliant and he felt like a new man each day! The kitchen was well equipped too, again lots of cutlery, crockery etc.- it drives me crazy when there isn't so much as a salt cellar in a holiday home! (although we couldn't find an ice-cream scoop, maybe it has gone AWOL?!). We had a slight issue with the stove-top not working properly but Excellent Vacation Homes came out and dealt with that very promptly the same day while we were out at Universal Studios. Our kids loved the swimming pool and the games room, and as well as the air hockey, pool etc. there is a great supply of board games & books in the property. We also enjoyed table tennis at the clubhouse but the communal pool did get very busy (it was spring break in the U.S.) so we stayed around our own. The whole of Windsor Hills is beautifully maintained, they really do collect your rubbish (trash) every day, we felt very safe and it was peaceful after a day at the parks, quiet hours (11pm to 7am) are well-observed. There is a nice Publix supermarket nearby, with great deli sandwiches (for any Brits reading this I would say avoid Wal-Mart like the plague it makes Asda look like Fortnum & Mason) and lots of good restaurants. I highly recommend Charley's steakhouse, but it's not cheap! We had good ribs at Smokey Bones. If we ever came to Orlando again we would not hesitate to stay here.

Owner Response

Dear “Super Furry Animal”, So delighted to hear you had a wonderful Easter vacation at Mickey’s Hideout! We are grateful our villa was able to play a part in your happy holiday memories! I’m so pleased your booking process went smoothly! Communication is key in any relationship. Between emails and our informative website, with its secure booking feature, we try and keep things stress-free for our guests. The last thing our guests want after their trip to Kissimmee is a long wait at the guard house. So, I’m happy to hear that the preregistration process sped things along. Our goal is to make each guest’s stay at Mickey’s Hideout relaxing and comfortable. Our Villa has been upgraded to be a home away from home (or even better) for our guests. It is always wonderful to hear when we have met our goal of exceeding our guests’ expectations! From time to time things can happen, so I’m glad to hear that our local representatives at Excellent Vacation Homes were there to help when you needed them! We work together closely to provide the best vacation experience for our guests. We look forward to having you again as our guests at Mickey’s Hideout and there will definitely be an ice cream scoop waiting for you during your next stay! - Sabena

Love this house! The drive in was easy and the guards are awesome. The neighborhood is quiet and well kept. Walking in the house was clean and smelled very neutral (strong scents make me sneezey). My boys loved having grown up rooms with their own bathrooms. We paid for pool heat and it was perfect! Pool was very clean and the pool area had 6 chairs and 2 loungers along with a table and bbq. There are TONS of pool towels! Kitchen seems well stocked with plates, cups, silverware... Bathrooms had enough towels. The washer and dryer are very nice and large. In the garage there is air hockey and pool along with tons of board games and books and baby stuff (playpen, stroller...). Sabena was very responsive to anything we needed. My only complaint was the welcome amenities. There was 1 tiny bar of soap, 2 rolls of TP, a very small roll or paper towels and some left over dishwasher detergent. Other vrbo's that we have stayed in have been better stocked. Overall there is no doubt if we come back to orlando we will stay here.

Owner Response

Dear Angie, Thank you so much for your “Awesome” review! Very happy to know that you and your family are enjoying your stay at Mickey’s Hideout. We appreciate your feedback! As outlined in our check in instructions, our villa does provide a starter supply of some essentials and I provide a list of suggested items to bring or purchase upon arrival. Starter items in the villa should include a bar of soap and 2 rolls of toilet paper in each bathroom, dishwasher tab and laundry detergent for one load. When thoughtful guests like you take the time to provide feedback we take it to heart! I’ve already started looking into a starter supply of dish soap per your request. We are looking forward to having you as our guests again at Mickey’s Hideout. - Thank you again - Sabena

The villa was absolutely superb. The decor and layout of the villa was fantastic, the villa was absolutely spotless all the bedrooms had tv's and the pool area and hot tub were great. I would highly recommend this villa to anyone who wants to go to Orlando, dealing with Sabena in booking the villa was so easy and the instructions she passed on to us were first class. Even having a complimentary grocery package on arrival was wonderful as we arrived late evening. The proximity to all the Disney parks and shopping was excellent, literally on your doorstep. The Windsor Hills estate is immaculate and the clubhouse is great. It was our first time in renting a villa in Orlando and we were certainly not disappointed, so much so after 4 days on our holiday I emailed Sabena to rebook for next year it was that good. If there is one villa to book for your trip to Florida then this is it.

Owner Response

Dear Karl and Andrea – I’m so happy to hear that you and your family enjoyed your stay! Great customer service is immensely important to us at Mickey’s Hideout so it is wonderful to hear that we exceeded your expectations! I’m glad you enjoyed the complimentary grocery starter package. We offer this to guests who have extended stays with us as a “thank you”. We are looking forward to having you as our guests again next year. - Sabena

This Villa is nothing short of FANTASTIC. Our reaction when we walked through the door when we arrived should say everything you need to know about this Villa - WOW. From the wonderful Décor, to the beautiful furniture and the very up-to-date equipment. We've stayed in about 5 different Villa on the Windsor Hills estate and this is as good as any that we've stayed in, and we've stayed in some pretty nice places. The whole place is well equipped with very comfortable beds, flat screen TVs in each room and all mod cons in the kitchen. The pool area is also wonderful and the pool itself is large and spotlessly clean. The same could be said for the whole of the Villa. I would 100% recommend this Villa to anyone looking for the perfect place to stay for your Orlando holiday. The booking experience was also flawless and Sabena couldn't have been anymore helpful, very responsive to questions. We all get nervous when we book our Villa, hoping that the reality is as good as the pictures on the website. Trust me, the pictures on the website are fantastic but they don't do this villa justice. If you manage to get this villa for the dates you want then don't bother to look anywhere else.

Owner Response

Dear Martin Family - I’m so happy that you enjoyed your stay at Mickey’s Hideout! Our goal is for our guests to have a comfortable and relaxing stay while in Florida. We have upgraded the villa to be our home away from home and we are so glad it was just that for your family as well! I love the interaction I have with our guests during the booking process and I’m glad to hear that the process was easy and ran smoothly for you. You are right - the villa books out quickly so I hope future guests hear your suggestion and book early! Thank you so much for your kind words and we look forward to having you again as our guests at Mickey’s Hideout! - Sabena

We had a surprise girls weekend for my best friends 50th birthday! It was awesome! There were 5 women and it was an action packed weekend of Harry Potter and other area adventures. Super convenient to all locations, clean, easy to access and spacious enough for all of us to relax and enjoy! Thank you! We'll be back!

Owner Response

Dear Kathy, So glad to hear that you and your friends had a blast celebrating at Mickey’s Hideout. We have upgraded our villa to be luxurious and comfortable not only for families, but of course for adults just wanting to get away! The layout of the villa, with attached bathrooms to each of the 4 bedrooms, gives everyone some privacy. We are looking forward to having you as our guests again at Mickey’s Hideout! - Sabena

This is a great property- perfect location to Disney only about 10 minutes away but besides that it was a great place just to relax and enjoy the great Florida weather. The house was awesome - the beds were so comfy we slept great. The owners are wonderful to work with they were very quick to response to any questions or concerns you may have. As with Happy Mom we have stayed at other home rentals that were nice also but this house was almost like being at your own home. We will definitely return to this home and have told many of our friends and family.

Owner Response

Dear Sharon, Thank you so much for your glowing review! When our guests are happy, we are happy!! As you have attested to, we have done our utmost to make Mickey’s Hideout a true home away from home for our guests. We also work by the motto “treat others the way we would like to be treated” so I’m very appreciative to hear that you were happy with the customer service. We look forward to welcoming you, your family and friends as guests of Mickey’s Hideout in the future! - Sabena

I can't say enough good things about this unit or the owner. We've stayed in many other rental units in the Kissimmee area, but none match the quality or comfort of Mickey's Hideout. This home is everything you see in the photos and more! The location is perfect - so close to Disney, grocery stores, restaurants (Flipper's Pizza near Target Supercentre is fantastic!!) and shopping outlets. The entire rental process was smooth and the owner was so warm, helpful and thorough. We will definitely return and have already recommended this home to friends!

Owner Response

Dear “Happy Mom”, Thank you for your kind words! We are so happy you and your family enjoyed your stay at Mickey’s Hideout! I’m a mom too so I know how stressful booking a holiday can be. It is my goal to make all aspects of the booking process as easy as possible for our guests so all they need to worry about is how much sunscreen to pack! We chose our villa for its great location and have upgraded it to ensure our guests will have a luxurious, comfortable stay. We look forward to having you as our guests again soon and to welcoming your friends and family as well! Sincerely, Sabena

Wanted to Thank You for sharing your home with us for 8 days. This was our 3rd time to Windsor Hills and your house is by far the nicest appointed, Clean and comfortable. Our family enjoyed our stay and visit to Disney for 3 days. The one story floor plan was convenient for young children and the game room worked perfect. The owner was punctual in responding to requests and helpful in getting things setup. We appreciate all her efforts!

Owner Response

Tom, Thank you for your kind words! We are so happy that your family enjoyed your stay at Mickey's Hideout. We are thrilled that all the upgrades we have recently made to the villa were to your family's liking! We strive to provide our guests with great customer service and a luxurious, comfortable stay! Sabena

"We had a great time at Mickey's Hideout, it was a perfect location and it was everything we expected and more. We will definitely recommend it to anyone going down to Disney."

Owner Response

Diane, So glad to hear that Mickey's Hideout exceeded your expectations! We truly appreciate you recommending Mickey's Hideout to your family and friends. We hope to have you as our guests again soon! Sabena

I found this villa last minute & I have to say I lucked out when it was available for Thanksgiving weekend. It had enough room & everything we needed for a family of 10. Minutes from the Disney parks, close to popular stores and restaurants.I look forward to staying here again & will definitely will be booking in the future.

Owner Response

I'm so happy to hear that Mickey's Hideout was a perfect vacation choice for your family! We have been upgrading the villa over the past few months to ensure our guests have all the luxurious, modern and comfortable amenities needed for a fun filled family vacation. We look forward to welcoming your family as our guests again soon!

Just come back from a 16 day stay at Mickeys Hideout and have to say we had a fantastic stay, everything we could possibly need in the villa was catered for, the beds are amazing and the villa is immaculate, we did not want to come home. I will return with my family to the villa, you could not have wished for a better location, the Windsor Hills resort is brilliant, location wise is excellent especially to Walt Disney. Have to give 11/10 for the villa

Owner Response

We are so happy to hear that you enjoyed your stay at Mickey's Hideout! We look forward to having you back as our guests on your next trip to Orlando. Sabena

We had an incredible stay! Accommodations were spectacular, this community was beautiful and we enjoyed every moment. Eternally grateful! Can't wait to go back to the same house!! Sue

Owner Response

Sue Thank you so much for your kind words! We are so happy that you and your family enjoyed your stay at Mickey's Hideout. We have upgraded the villa significantly since your stay, so your next stay will hopefully be even more spectacular! To take a look at all the upgrades and added features, including our new contemporary kitchen and living room, XBox 360, new luxurious linens, new flat screen TVs, electric outdoor grill, home security system, and electronic safe for all your valuables, please visit www.mickeyshideout.com or visit our Facebook page. Sabena

Absolutely Gorgeous. Immaculately Clean. Very Impressed.

Owner Response

Thank you for your kind words! We try our best, and are glad you had a wonderful experience in our luxury vacation villa. We are continuously improving things and have recently added amenities such as an outdoor electric grill, luxurious patio furniture, a Safe for all your valuables, new Xbox 360, and a home security system. Please tell your friends about us and visit us again soon.