Q. How far is Disney World from Mickey's Hideout?
A. The main entrance to Disney World Parks is only 2.1 miles from Mickey's Hideout. Windsor Hills Resort is the closest luxury gated community to Disney.
Q. How will I be charged for booking the villa?
A. You will be charged an initial payment of $300 US at the time of booking. 45 days before your arrival, you will be charged the remainder of the booking charge. After you check out, Mickey's Hideout will be inspected for damage. If there are damages found and unforeseen costs have been incurred, your credit card on file will be charged.
Q. What time is check in?
A. Check in time is 4 pm Eastern Time. If you would like an earlier check in, please contact Mickey's Hideout, and we will do our best to accommodate.
Q. What time is check out?
A. Check out time is 10 am Eastern Time.
Q. Can I bring pets?
A. Mickey's Hideout has a strict No Pets policy.
Q. Is there a maximum number of people?
A. Mickey's Hideout can accommodate 10 guests.
Q. Is Recreational Vehicle (RV) parking available?
A. Yes, RV parking is available at Windsor Hills Resort.
Q. How will I gain access to the villa when I arrive?
A. Once your final payment has been successfully processed, we will send you a Welcome package. This package contains all you need to know for your vacation at Mckey's Hideout including directions, more details about the villa, wifi password, the number for our Property Management Company in Florida, check out instructions, etc. Approximately 5 days prior to check in, you will receive the keypad code for the front door from our Propery Managers.
Q. If I need extra cleaning services during my stay, can this be arranged?
A. Yes, anytime during your stay, if you need cleaning services, please call our property managers and this can be arrange for an additional fee. The villa is professonally cleaned and inspected before and after each rental to ensure all guests have a comfortable stay. Please leave Mickey's Hideout in reasonable order. If the villa is not left in an acceptable condition, additional charges may apply.
Q. Can I make long-distance phone call from the villa?
A. Yes, phone calls can be made to anywhere in the United States and Canada free of charge. Cordless phones are in the villa for your convenience
Q. Where can I store my valuables safely?
A. Mickey's Hideout has a secure digital safe designed specifically to store your valuables such as iPads, small laptops, passports and other ID, and extra cash. You set your own password. Make sure to empty the safe and leave it open before you leave!
Q. Is there internet in the Villa?
A. Yes, Mickey's Hideout is equipped with free password-protected WiFi throughout the villa. You will be provided with the WiFi access code prior to your arrive. For your enjoyment, after a long day at the parks or golf course, Mickey's Hideout also has upgraded high-definition cable TV with over 250 channels.
Q. Is Mickey's Hideout in a Gated Community?
A. Yes, Mickey's Hideout is located in a gated community. You will be provided with a Guest access pass for your stay when you arrive at the Guard house. In addition, Mickey's Hideout has an easy to use home security system, for which you can receive an entry and exit code. You can then choose to alarm the villa when you leave for the day or at night for your security.
Q. Can payment be split on 2 credit cards?
A. Yes. The reservation must be made under one person's name when booked online. However, I can assist you with charging part of the payment on a second credit card. Please contact me for details.